Αρχική σελίδαShipping Policy

Shipping Policy

GENERAL INFORMATION

We ship orders out as soon as possible, but this will not always be the same day as your order. Orders are shipped from our Warehouse in Greece. In general, for items in stock we usually process and ship them the same day if the order is placed before 1pm local time otherwise they will be shipped the next business day. For orders placed with Courier Service before 7pm local time, they will also be shipped the same business day. In any case if the dispatch time is different than the usual, you will be notified via email or via phone. If we anticipate a longer lead time, it will be noted in the item description.

In case your order is not in stock we will give you an estimated shipping time by a follow-up email.

You should receive an email confirming your order shortly after you've placed it. If you don't receive that email, please check your spam folder and see if you can locate it. This is especially important because, if you haven't received the order confirmation email, you also won't receive the email with your shipment notification and tracking information. When your order gets a tracking number you will receive an SMS with the tracking number (only if you entered your mobile phone when you registered).

As a shipping service we use the global postal service network. We ship all orders with a tracking number and signed for. For customers that need their parts urgently we offer UPS and DHL Courier Service. UPS and DHL are using their global network to deliver on time for your needs the products ordered. This service is optional and it comes with an extra charge.

If you have any questions about the lead time on a specific item, please contact us with your questions.

shipping

SIGNATURE REQUIREMENT

All items with a value of more than 50€ are shipped signature required if possible; please plan accordingly. Please contact us as soon as possible and be sure to include your order number (Transaction ID). Please note that, in this case, you will be accepting responsibility if anything were to happen to the package.

INTERNATIONAL SHIPMENTS

We do ship internationally.

There are a few things to be aware of, however: you, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods. Please do your research so you're ready to get your package cleared through customs, and have an idea of what the additional cost will be.

* Due to the European embargo on Russia we cannot, for the time being, ship to Russia any orders.

BACKORDERS

If you have backordered items in your cart at checkout, those items will not be shipped to you until the item(s) are in stock and available to ship. During the checkout process, you will be able to select if you want all of your items to be shipped together or separate. You will be able to see expected ship dates for backordered items, but these dates are subject to change. You will not be charged additional freight for backordered items that do not ship with your original order.

SHIPPING FEES

Shipping fees are determined by the total goods of the order and the chosen shipping service. They vary based on package size, weight, and destination.

Shipping within Greece: The first request for the Holy Belt is sent with a prepaid fee. For subsequent requests, courier charges apply.

International Shipments: Prices are calculated based on several factors, including the desired service level, product weight, and shipping costs to the destination country/region. To check shipping costs before purchasing, add products to your cart and click "check out". You won’t be charged until you submit your credit card information!

DELIVERY TIMES

Depending on the shipping method you choose the delivery time varies. We can guaranty the dispatch time but the delivery date depends on the shipping method you choose. TPL is not responsible for a possible delay on delivery. You can track the status of your order through https://vatopedi.gift/track using your transaction ID or the tracking number provided on the postal services website.

Estimated delivery time

CountryCourierDHL ExpressUPS Express
Austria 2-5 working days 1-2 working days 2-3 working days
Belgium 2-5 working days
Bulgaria 3-7 working days
Croatia 2-5 working days
Cyprus 2-5 working days
Czech Republic 2-5 working days
Denmark 2-5 working days
Esthonia 2-5 working days
Finland 2-5 working days
France 2-5 working days
Germany 2-5 working days
Greece 2-5 working days
Hungary 2-5 working days
Ireland 2-5 working days
Italy 3-10 working days
Latvia 3-5 working days
Lithuania 3-5 working days
Luxembourg 2-5 working days
Malta 2-5 working days
Netherlands 2-5 working days
Poland 2-5 working days
Portugal 2-5 working days
Romania 2-5 working days
Slovakia 2-5 working days
Slovenia 2-5 working days
Spain 3-10 working days
Sweeden 2-5 working days
United Kingdom 2-5 working days
Rest of the world 5-20 working days 3-5 working days 3-5 working days

Note

  • Delivery time by the postal service may take longer during holidays.
  • Import duties, taxes, and charges are not included in the product price or shipping costs. These charges are the buyer's responsibility.
  • Any delays at customs cannot be accounted for.

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